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For laboratory research use only.Not for human or veterinary use.

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Shipping policyUpdated 1 Nov 2026

Same-day shipping, Monday to Saturday.

Order before 6pm PST and your order is packed, labeled and handed to the carrier the same day. Tracking is emailed the moment the label is created.

Orders before 6pm PST, Monday to Saturday, ship the same day.

  • Mon to SatSame-day dispatch
  • 6pm PSTDaily cutoff (9pm ET)
  • $150+Free UPS Ground
  • US onlyIncl. Hawaii and Alaska

The week

Six shipping days a week.

  1. Monday Ships same day before 6pm PST Today
  2. Tuesday Ships same day before 6pm PST Today
  3. Wednesday Ships same day before 6pm PST Today
  4. Thursday Ships same day before 6pm PST Today
  5. Friday Ships same day before 6pm PST Today
  6. Saturday Ships same day before 6pm PST Today
  7. Sunday No dispatch, ships Monday Today

  1. Packed the same day

    Every order paid before 6pm PST, Monday to Saturday, is packed and labeled the same day. No minimum and no upgrade needed.

  2. The 6pm PST cutoff

    Orders after 6pm PST (9pm Eastern) ship the next shipping day. Saturday evening and Sunday orders ship Monday, and public holidays move to the next shipping day.

  3. Shipped vs. moving

    “Label created” means your order is packed and its label is bought. The carrier’s first scan can follow a few hours after pickup. From then on, transit times are the carrier’s.

If anything will delay your order, we tell you first. You get an email before the same-day window closes, not after. We would rather tell you early than have you wonder.

Delivery options

Carriers and speed.

Choose at checkout, where the cost of each option is shown before you pay. Every option is tracked.

  • Free on $150+

    UPS Ground

    1 to 5 business days

    Free on US orders of $150 or more

  • Free on $300+

    UPS 2 Day

    2 business days

    Free on US orders of $300 or more

  • UPS 1 Day Overnight

    Next business morning

    Delivered the next business morning

  • USPS Priority Mail

    1 to 3 business days

    Hawaii and Alaska only, not included in free shipping

Transit times are the carrier’s estimates in business days, counted from their first scan. Weather, carrier backlog and holidays can affect them and are outside our control.

Good to know

From our shelf to your door.

  • Where we ship

    Within the United States only. Free UPS Ground on US orders of $150 or more, after any discount, and free UPS 2 Day plus a free 10 mL Reconstitution Solution on US orders of $300 or more. Hawaii and Alaska ship by USPS Priority Mail and are not included in free shipping.

  • Tracking

    Your tracking number is emailed when the label is created. It can take up to 24 hours to show movement. If it still shows only “Label created” after two business days, tell us and we chase it with the carrier.

  • Packaging

    Shipped in a plain, unbranded outer box, sealed, with the labeled vial inside, packed for the transit time of the method you choose.

  • Orders in more than one package

    Most orders ship in one package. If we send an order in more than one, each package gets its own tracking number by email, there is no extra shipping charge, and your card is charged once, for the whole order, when you place it.

  • Address accuracy

    We ship to the address you enter, so check it before you pay. Once a label is created we may not be able to change it. If a package comes back undeliverable because of an address error, we refund the product value less outbound shipping, or reship at your cost, your choice.

If something goes wrong

Tell us, and we fix it.

Tracking says delivered, nothing arrived

Check with your household, neighbors and the carrier’s local depot, then contact us within 7 days of the delivery scan. We open a carrier investigation.

Within 7 days

Stuck in transit for 5 business days

Tracking has moved, then stopped. Contact us and we open a trace with the carrier.

After 5 business days

Arrived damaged

Photograph the outer packaging and the contents before anything else, then contact us. We replace or refund.

Within 48 hours

Wrong or missing item

Contact us with your order number. We ship the right item or refund it, at our cost.

Within 7 days

Confirmed lost in transit

We replace it or refund in full, your choice.

7 days from expected delivery

Protected order: stolen, lost or damaged

Shipping protection is optional and costs a small fee per order. It is already switched on at checkout, and you can switch it off there before you pay. A protected package stolen after delivery, or lost or damaged in transit, is reshipped right away at no cost, without waiting for a carrier claim.

Within 7 days

Storage on arrival is your responsibility: conditions for each compound go on its lot’s page and certificate as soon as its results are in. Full rules for refunds and replacements: Refund policy.

Questions about a shipment?

Email support@methodbiolabs.com with your order number. A person replies, typically in under 2 hours.

Email support Contact Us

For laboratory research use only. Not for human or veterinary use.